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ECR-1 sound issue

Hi everybody,
I have just received the ECR-1 and am in full discovery. I want to use it as an external effect in a studio setup. However by carrying out some tests, I just noticed that the dry sound is modified from the source, as well as the wet sound. The sound that comes out is filtered with less treble and the reverb is also filtered and seems unbalanced. (in comparaison with my daw)
Can you tell me if this is a hardware problem or a firmware problem and if I need to request a return or refund?
Any help would be appreciated.
Thanks,
Fabien
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